To remove frequent customers from showing up on the Fraud Reports, sign into your Dashboard: www.powercard.com/biz
logged in, choose the "Search Customer Database" option under the
Customer Database section. Search for your customer. Once the customer
information has been located, click on the "edit" link. Scroll down to
the bottom and check the box next to "Frequent Customer". This will
permanently remove the customer from the reports. To add the customer
back to the report list, simply uncheck the box.
For more information and detailed descriptions of each fraud report, visit on the following link: http://powercardsoftware.blogspot.com/2011/04/fraud-reports.html
Please contact our support team with any questions.